ion was terrible. Despite asking repeatedly on WhatsApp for cab details, there was no response. When we landed at the airport, we realized no cab had been booked at all. We were forced to wait for more than 1 hour at the airport with small kids in the cold, with zero support from the agent. We called him nearly 20 times, but the response was extremely poor. Eventually, they just booked an Uber, again without informing us properly. When we reached the hotel, the situation got worse. The hotel condition was pathetic—broken beds, stained bedsheets, and cockroaches in the dining area. On top of that, we were shocked to learn that the agent had not paid the hotel or the cab, and we were forced to pay on the spot to avoid further trouble. The next day, when we left for Manali, the second hotel was also below standard. The driver was from a different city and had no knowledge of local sightseeing. Despite clearly telling the agent in advance that our main purpose was to see snow, we completely missed Rohtang Pass because the driver did not know the timing, permits, or protocol. We also requested help with local shopping, but the driver himself had no idea and couldn’t guide us at all. The team was extremely poorly coordinated, with no clarity, no planning, and no accountability. The worst incident was when the cab driver stopped the vehicle mid-road and refused to go further, saying he hadn’t been paid. This was terrifying and completely unacceptable, especially with kids traveling. Even though dinner was included in the package, we had to pay an additional ₹7,500, which has still not been reimbursed. Our payment is still pending with the agent, as we had to cover hotel and cab expenses ourselves due to his failure. Overall, this was a very poorly planned trip, with no response even after countless calls, no responsibility, and no professionalism. I would strongly advise against using this agent. After this experience, I will never choose Travel Triangle again.

ve been informed that the room's are not available and hotel were not been informed by travel agents. I had to wait 5 hours in cold to get the room then later driver denied to go to kasol and Dalhousie due to bad weather condition so I requested travel agent to cancel the hotels from Dalhousie and book it in Dharmshala which they did but when I reached hotel, they booked the lower standard room when I escalated it, next day room got changed. While checkin out the hotel, hotel demanded 2500 rupees which travel agents never informed me until I called them during checkout. The travel agent (Vaishali) threatened me to pay the money. I asked the reason then she said she already paid money to other hotel in Dalhousie but actually the manager from Dalhousie hotel called me to cancel the room so that he can offer the room to other tourists with higher price. I only traveled Manali and Dharmshala nd had to pay extra 2500. I am going to file a case in consumer forum. I don't want this to happen with other passengers. They make the people fool and when your trip is about to over, they will threaten you to pay extra money. It is advisable not to use this travel agency. If travel triangle is also not able to help, I will never use this app and advise others/family members to not to use this which they do very frequently.

fun, easy and unforgettable, he was really helpful in many places, he took care of all the needs and genuinely wanted us to have fun.

ly v felt like we r family wit him....prfctly experienced...good driving skills.....very friendly...he personally made us to explore each n everything.....

nator, went above and beyond when our May 2025 trip fell through due to Operation Sindhoor and war-related flight cancellations. He tirelessly negotiated hotel extensions until year-end, ensuring we didn’t lose our dream vacation—his persistence made all the difference. Despite multiple date changes on our end, Sandeep remained patient, consistent, and intuitive, crafting a flawless itinerary covering McLeodganj, Dharamkot, Dharamsala, Dalhousie, and beyond. He understood the challenges of North-South travel, securing amazing deals on comfortable stays, scenic routes, and hassle-free logistics that made everything feel effortless. The trip exceeded expectations with clean, scenic hotels, delicious local cuisine, reliable cabs, and well-timed visits to breathtaking spots like Solang Valley adventures. Sandeep’s attention to detail—from personalized recommendations to real-time support—created lasting memories we’ll cherish. Highly recommend Turn on Vacation for their professionalism, warmth, and commitment—5/5 stars! Book with confidence, especially with Sandeep leading the way.

e trip. From the very first enquiry to the final airport drop, he was highly responsive, and patient in answering all our questions and customising the itinerary to suit our family’s needs. Every arrangement—excellent hotels, good transport, and sightseeing—was well planned and executed on time, which made the journey completely hassle free for us. Our driver was courteous and safe, and the vehicles were clean and comfortable, which was important as we were travelling with children and elders. What impressed us most was the personal care: regular check‑ins to ensure we were comfortable, flexibility whenever we wanted minor changes, and immediate help whenever we needed any clarification or support. Thanks to him, we could simply relax and enjoy the trip without worrying about anything. We would highly recommend TURN ON VACATION to any family looking for a reliable, honest, and professional partner for their holiday, and we look forward to planning our next trip with him. Thanks Mr Sandeep for your excellent coordination, support... Kudos to you

wless. Highly recommend for any age group. Sushil bhaiya was more than a drive he was a wonderful guide, friend, and a truly kind human. His safe driving and local insights made our trip unforgettable.

team.